Behaviour support is funded under either the Behaviour Support or Improved Relationships category, depending on how your plan is structured. If you're not sure which applies to you, the team can look at your plan or referral details and help work that out with you.

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If your current plan doesn't include this funding, it can be requested at your next plan review, or through a plan reassessment if your needs have changed. The team can help put together information to support that request. Private support is also available in the meantime if you'd rather not wait for a review.

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Service agreements set out what's included, each participant's responsibilities, and the cancellation policy, agreed before support begins. Cancellations need at least 24 hours' notice, and the same applies from Darwell Supports if an appointment needs to change.

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Fees follow the NDIS Price Guide and adjust automatically when that guide updates each year. Any other fee changes come with two weeks' notice.